Scan­di­na­vian-Mediter­ranean Cor­ri­dor

Bundesnetzagentur is one of the regulatory bodies of the cross-border rail freight corridor “Scandinavian-Mediterranean” (Oslo / Stockholm – Malmö – Padborg – Hamburg – Munich – Brenner – Rome / Ancona – Palermo). In principle, applicants can lodge a complaint in any language and with the regulatory body of any Member State through which the international train path runs.

However, if a complaint to Bundesnetzagentur is lodged in a language other than German, it should be accompanied by an English translation. The English version is needed for the necessary communication and coordination with all parties concerned with the corridor. If a translation is not provided and the complaint has to be translated by Bundesnetzagentur, any resulting costs and delays will be to the detriment of the complainant.

More detailed information on the complaints procedure can be found in the Cooperation Agreement between the regulatory bodies of the countries situated in Scandinavian-Mediterranean Corridor.

Cooperation Agreement Skandinavien-Mittelmeer-Korridor (pdf / 227 KB)

Complaints on the corridor that do not relate to the territory of the Federal Republic of Germany can be sent to the national regulatory body concerned. The contact details of all regulatory bodies of the corridor are listed below.

Contacting Bundesnetzagentur

Bundesnetzagentur für Elektrizität, Gas, Telekommunikation, Post und Eisenbahnen
Tulpenfeld 4
53113 Bonn

Tel: 0049 228 147030
Fax: 0049 228 146218

E-Mail for RFC: railfreight@bnetza.de

Contacting the other national regulatory bodies of Scandinavian-Mediterranean Corridor

Norwegen / Norway

Statens jernbanetilsyn
C.J. Hambros plass 2D
0164 Oslo

Phone: 0047 22 99 59 00

E-Mail: post@sjt.no
Website: www.sjt.no/andre-valg/about-the-norwegian-railway-authority/

Schweden / Sweden

Järnvägsstyrelsens trafikföreskrifter, JTF
Jussi Björlings väg 19,
Box 267
SE-78121 Borlänge

Phone: 0046 771 503 503
Fax: 0046 243-23 66 77

E-Mail: kontakt@transportstyrelsen.se
Website: www.transportstyrelsen.se/en/Railway/

Dänemark / Denmark

Jernbanenævnet
The Danish Railway Regulatory Body
Edvard Thomsens Vej 14
DK-2300 København S

Phone: +45 4178 03 86

E-Mail: info@jernbanenaevnet.dk
Website: www.jernbanenaevnet.dk

Österreich / Austria

Schienen-Control GmbH
Linke Wienzeile 4/1/6
1060 Wien

Phone: 0043 1 5050707
Fax: 0043 1 5050707 180

E-Mail: office@schienencontrol.gv.at
Website: www.schienencontrol.gv.at/

Italien / Italia

Autorità di Regolazione dei Trasporti (ART)
Via Nizza 230
10126 Torino

Phone: +39 011.19212.500

E-Mail: art@autorita-trasporti.it
Website: http://www.autorita-trasporti.it/

Date of modification: 2016.11.07

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